Informativa sui rimborsi

RETURNS/REFUNDS POLICY

We want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products.

However, if you are not satisfied with your purchase, you can return the products to us for a full refund, less  shipping charges.

Please contact us at info@galleryaderyn.com within 30 of placing your order to obtain a return authorization number. Please provide photos of damaged or defective items.  We will not accept any returns without a return authorization number

DAMAGED/DEFECTIVE RETURNS 

Once a refund  is authorized, we will refund your payment within five business days of the authorization of damage/defective product.   Please remember to provide photos of damaged/defective products.  We reserve the right to reject any returns and exchanges that do not meet these conditions. Keeping in mind the environmental impact of shipping products, please consider regifting or recycling damaged/defective products before returning. You are responsible for return shipping fees.

RETURNS FOR UNSATISFIED PRODUCTS 

Please return authorized orders in their original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions

Once an RMA number has been received, please ship the item(s) by mail to: 

Gallery Aderyn

C/O Pam Whitmore 

P.O. Box 99900HZ809463945

 RPO CATARAQUI 

K7M0E3

Kingston Ontario 

Canada

Please include a copy of your sales receipt for faster service.

When we receive your return, we will credit your original payment method within 5 business days of receipt of the returned item(s). We will also send you a copy of the refund memo via email.

CANCELLATION/REFUND POLICY

Because we begin processing orders immediately upon receipt, we are unable to accommodate requests for address changes or order changes/cancellations. Please ensure that all information entered is correct, at the time your order is placed. 

If you no longer need the item(s), please refer to the above return instructions upon receipt of your order.